Hello MoH Licensing Support Team,
I am requesting your assistance to correct my registered Applicant Type in the Applicant Licensing Workspace.
My Applicant Type was incorrectly registered as “Ethiopian From Abroad.” I am an Ethiopian applicant applying from Ethiopia, and I need to apply under the Ethiopian applicant category.
The system does not allow me to change the Applicant Type and displays the message:
“Your registered applicant type cannot be changed here. Contact support if it is incorrect.”
Because of this incorrect Applicant Type, I am unable to upload my required licensing documents. The Ethiopian document category is shown as “Not for your account.”
Please change/correct my Applicant Type from “Ethiopian From Abroad” to “Ethiopian” so that I can continue my new professional license application.
I have attached screenshots showing the incorrect Applicant Type and the upload restriction.
Thank you.
